RUBBLE MASTER UK Ltd. sets standards for customer support

GLOUCESTER / ENGLAND.
RUBBLE MASTER Compact-Recyclers are a major brand in mobile recycling and have been firmly established in Great Britain over the last 10 years – as the solution for profitable mobile recycling. Experienced and committed sales partners have built an excellent customer base. According to their strategy of moving closer to the customers, the RUBBLE MASTER manufacturer HMH in Austria have strengthened their operations in the UK. RUBBLE MASTER is pleased to announce the incorporation of their subsidiary RUBBLE MASTER UK Ltd based in Gloucester.

The RUBBLE MASTER UK support centre started operation in August, with an experienced team, all committed RUBBLE MASTER partners of long-time standing: Sales Manager Peter Hunt, Colin Smith – Technical Sales and After Sales Support Manager and Andrew Holder, after sales support. This team will cover Southern England directly and support the other dealerships with parts supply and technical and sales support.

“RUBBLE MASTER has the reputation of serving their customers 100% and offering the optimum solution for each application”, explains Colin Smith of RUBBLE MASTER UK Ltd. “For this reason we provide comprehensive training for all UK service partners. and participate in training that the manufacturer offers, as in June 2006, when a “RUBBLE MASTER Service Event” was held in Linz / Austria. The new operation will provide excellent service and backup for both, existing and new customers with competent trained staff and parts availability to support UK customers efficiently.” RUBBLE MASTER UK Ltd. and the RUBBLE MASTER dealers Haulmark Equipment Ltd. and Machine Shop Ltd. are pleased to offer to existing and potential customers the chance to experience for themselves the benefits of RUBBLE MASTER Compact Recyclers and meet the RUBBLE MASTER UK teams by attending one of several local demonstrations. Details will be announced on www.rubblemasteruk.com or can be obtained from your local RUBBLE MASTER partner:

RUBBLE MASTER UK
Unit 30 . The Glenmore Centre . Jesops Court. Gloucester GL2 2AP
Peter Hunt077 71 95 57 38peter@rubblemasteruk.com

Haulmark Equipment Ltd.
Barley Castle Lane . Appleton Thorn . Cheshire . Warrington WA4 4RB
Bob James019 25 26 99 00sales@haulmarkltd.co.uk

Machine Shop Ltd.
Unit 28 Grove Lane . Shepherds Grove Industrial Estate . Stanton . Suffolk P31 2AR
David Woozley01359 251900machineshopltd@btconnect.com

From individual consultation to lifetime support

RUBBLE MASTER UK Ltd. and the UK dealerships Haulmark Equipment Ltd. in Cheshire and Suffolk based Machine Shop Ltd. will even improve the well known RUBBLE MASTER service standard for UK customers. Basically by means of an intense and individual consultation in the decision making process. RUBBLE MASTER partners always look for the best solution for the customer, opening up new perspectives for them with advanced products. As RUBBLE MASTER – for years now – has been setting trends, creating technological highlights to supply the recycling market with new business ideas and profitable product solutions.

Additionally, once they have decided in favour of RUBBLE MASTER Compact-Recyclers, customers can rely on lifetime support: this includes trainings on the machine and a start-up together with experienced RUBBLE MASTER partners. Benefiting from years of recycling know-how with a great variety of feeding materials and demands on the end product, users then get optimised application profiles for any challenging application in the future: this includes the settings and job site logistics for the respective application – from preparing the material, setting up the machine at the best point for minimum noise impact (which should enable effective feeding and short transport journeys, too) to processing and utilisation of the value grain. Thus RUBBLE MASTER users are able to fulfil the necessary tasks and requirements on all job sites and in any surroundings cost-effectively and use the outstanding quality to earn a reputation as recycling specialists.

Optimisation of running costs and minimising downtime

With the “RM Cost Optimisation Programme” RUBBLE MASTER supports their UK customers in considering all the costs of a machine as a whole and in taking a proactive approach to them: As a matter of fact failure-safe machines thanks to the proven series standard make sound business sense. The one person operation thanks to automatic control is a remarkable cost benefit. The optimised feeding cycle, pre-screening, hydraulic crusher gap adjustment, release system that removes blockages swiftly and low fuel consumption are additional performance-enhancing bonuses – not forgetting the efficient add-ons, such as the solution for defined final grain in a single pass with the OS80 oversize grain separator. Furthermore specific configuration packages according to the application and service access from ground level also help to keep costs down. Special tools such as the hammer replacement device make it possible for wear parts to be changed over by just one person. Latest technologies increase service intervals to 500 operating hours – i.e. approx. 2 services per year.

”RUBBLE MASTER has the reputation of serving their customers 100% and offering the optimum solution for each application”, explains Colin Smith, responsible for technical sales at RUBBLE MASTER UK Ltd. “For this reason we provide comprehensive trainings for all UK service partners. And participate in trainings the manufacturer offers like in June 2006, when a “RUBBLE MASTER Service Event” was held in Linz / Austria. As the RUBBLE MASTER UK subsidiary we have direct access to the RUBBLE MASTER service network and can offer immediate help when required in order to minimise downtime. The comprehensive documentation for each RM machine gives us instant information on the mounted parts.”
A central stock of wear and spare parts in original RUBBLE MASTER quality in Gloucester ensures delivery within 24 hours throughout the UK. Moreover the “Continuous Optimisation Process” is a principle at RUBBLE MASTER. Existing machines benefit from constant further developments in the form of service updates, which extend the service life of the machines, keep company costs low and increase the resale value of RUBBLE MASTER crushers, which are known for fetching high prices in the used machine marketplace.

RUBBLE MASTER UK Ltd. and their affiliated sales partners Haulmark Equipment Ltd. and Machine Shop Ltd. are pleased to offer anybody interested a chance to experience for themselves the benefits of RUBBLE MASTER Compact Recyclers and get to know the RUBBLE MASTER UK experts in a couple of demonstrations. Details are announced on www.rubblemasteruk.com or can be asked of any of the three RUBBLE MASTER UK representatives.